Any questions or problems regarding the site, products & orders, however trivial, then please don't hesitate to get in touch.
We can be contacted by email by using the contact form. We check our mail several times a day, so we will get back to you as soon as possible.
Payment
Shipping
We ship worldwide. Please contact us for postage costs outside of Europe. We can not be held accountable for any custom charges you may receive.
Basic shipping costs to the UK are free.
We try and ship all items the next working day, by the most appropriate postal service.
We will ship on the same day, providing that we receive cleared payment before 11.30am Mon-Fri, & that you ask before or at time of purchase for same day shipping.
For urgent deliveries we offer special delivery or courier equivalent, see prices & select 'special / priority delivery' at checkout. For special / prority delivery services, we must receive cleared payment by 11.30am. Urgent orders may also be collected in person without extra charge.
Returns
Returns are accepted, providing we are contacted in advance & that goods are returned in their original packaging in an unused state within 7 days.
On receipt of goods, returned in the appropriate conditon, a full refund will be issued. Buyers are responsible for the return postage.